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Edited: 6/26/2007 9:48 AM
Picture Placeholder: MacKinnon, James
MacKinnon, JamesNo presence information

Latitude D630 storage driver problems

The Latitude D630 has been going Blue Screen after initial install of the base Vista Enterprise OS.  The BSOD flashed by so quickly that we cannot see it.  After some poking, we were able to determine that this is a 0x0000007B STOP error, caused by non-availability of a compatible storage driver.  If we force the on-board Intel "Matrix" storage chip into "ATA" mode from "AHCI", we are able to boot the system.
 
A working install deployed from the Dell Vista Business OEM OS media has the following drivers running, all using Microsoft-branded drivers:
 
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850 : intelide.sys
Standard AHCI 1.0 Serial ATA Controller : atapi.sys, ataport.sys, msahci.sys, pciidex.sys
 
Interestingly, msahci.sys is also present on out Vista Enterprise media.  What is the deal!!???
 
After running the Intel Turbo Memory A00 driver "setup.exe" that we downloaded from Dell, the Standard AHCI driver gets upgraded:
Intel(R) 82801HEM/HBM SATA AHCI Controller : iaStor.sys
This driver works without causing a blue-screen error.
Edited: 6/26/2007 3:32 PM
Picture Placeholder: MacKinnon, James
MacKinnon, JamesNo presence information
If we mount the install.wim file included with the Dell D630 systems, we find that the msahci.sys driver is not the same as on the RTM Vista media.
 
There are a series of storage drivers dated 11/22/2006, whereas all RTM drivers are dated 11/2/2006.  These drivers are all stored in the \Windows\System32\DriverStor\FileRepository\mshdc.inf_c6c2e699 directory, and defined in the mshdc.inf file.
 
I am going to try importing that directory into the "Out of Box" drivers in BDD to see if that cures our ills.


From: MacKinnon, James
Posted: Monday, June 25, 2007 1:17 PM
Subject: Latitude D630 storage driver problems

The Latitude D630 has been going Blue Screen after initial install of the base Vista Enterprise OS.  Why?  We suspect a driver incompatibility with the Intel SATA controller present on the system.
 
A working install deployed from the Dell Vista Business OEM OS media has the following drivers running, all using Microsoft-branded drivers:
 
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850 : intelide.sys
Standard AHCI 1.0 Serial ATA Controller : atapi.sys, ataport.sys, msahci.sys, pciidex.sys
 
After running the Intel Turbo Memory A00 driver "setup.exe" that we downloaded from Dell, the Standard AHCI driver gets upgraded:
Intel(R) 82801HEM/HBM SATA AHCI Controller : iaStor.sys
This driver works without causing a blue-screen error.
Edited: 6/26/2007 3:33 PM
Picture Placeholder: MacKinnon, James
MacKinnon, JamesNo presence information
Well, that did not work, either.  The ZTIDrivers script did copy the drivers to the c:\drivers directory, but PNP apparently still uses the older version of the drivers.  Bah!
 
I see that there is an update to the mshdc.inf file set availabel as a Vista update package.  I will try slipstreaming this into the Vista source to see if that helps. 
 
This update is available through the premier.microsoft.com site (just search for "mshdc" using a "Windows Vista" product filter). 
 
Install the update into the source install.wim using this procedure:

From: MacKinnon, James
Posted: Tuesday, June 26, 2007 9:40 AM
Subject: Latitude D630 storage driver problems

If we mount the install.wim file included with the Dell D630 systems, we find that the msahci.sys driver is not the same as on the RTM Vista media.
 
There are a series of storage drivers dated 11/22/2006, whereas all RTM drivers are dated 11/2/2006.  These drivers are all stored in the \Windows\System32\DriverStor\FileRepository\mshdc.inf_c6c2e699 directory, and defined in the mshdc.inf file.
 
I am going to try importing that directory into the "Out of Box" drivers in BDD to see if that cures out ills.


From: MacKinnon, James
Posted: Monday, June 25, 2007 1:17 PM
Subject: Latitude D630 storage driver problems

The Latitude D630 has been going Blue Screen after initial install of the base Vista Enterprise OS.  Why?  We suspect a driver incompatibility with the Intel SATA controller present on the system.
 
A working install deployed from the Dell Vista Business OEM OS media has the following drivers running, all using Microsoft-branded drivers:
 
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850 : intelide.sys
Standard AHCI 1.0 Serial ATA Controller : atapi.sys, ataport.sys, msahci.sys, pciidex.sys
 
After running the Intel Turbo Memory A00 driver "setup.exe" that we downloaded from Dell, the Standard AHCI driver gets upgraded:
Intel(R) 82801HEM/HBM SATA AHCI Controller : iaStor.sys
This driver works without causing a blue-screen error.